Account / Plan

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  stargfxllc · Member · May 12, 2025 at 11:37 am

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  Hello!
  It appears I was charged for the Askimet PRO plan in March, but this was supposed to be canceled since I purchased the BUSINESS plan. Is it possible to use the $100 I paid as credit towards my BUSINESS plan?

  Self-declared URL: stargfxllc.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  elcristofue · Member · May 12, 2025 at 12:15 pm

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  Hello @stargfxllc!

  I understand you need assistance with a purchase you made on WordPress.com.

  For privacy reasons, could you please contact us at help@wordpress.com? We’d be more than happy to help you out there.

  Additionally, you can contact us directly from your account by following this guide:

  https://wordpress.com/support/help-support-options/#how-to-contact-us

  We look forward to hearing from you! We’re here and ready to assist.