account problem: my wordpress site is live to outsiders but when I click on ‘My Site’ it says I don’t have a site yet.
-
Why doesn’t my ‘account’ recognize my live site?
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
-
Hi Jonathan,
That site belongs to a different account from the
jonathansappeyaccount you used to post here. So to access it, you need to be logged in as the correct account.If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.
-
OK I sent the account recovery form. I think I created this problem when I tried to access my WordPress site from my mobile phone. I tried to log in but I think I actually created a second account.
-
Can you let us know what email address you used to submit the form? The account recovery team doesn’t have anything in their queue pertaining to
strategyandcreativity.wordpress.com.Once we have that information, we’ll be better able to advise. Thanks!
-
-
Hi there,
I don’t see that email address in our system. With this in mind, please fill out this form here to the best of your ability: https://wordpress.com/wp-login.php?action=recovery
This will send all the info you have to our account recovery team, and from there they will contact you directly to assist you in regaining access to the account that owns the site you are trying to access.
Note: If you do not have the proofs asked for in that form, you can choose the Transaction ID and enter a random string of numbers to allow you to send the form.
- The topic ‘account problem: my wordpress site is live to outsiders but when I click on ‘My Site’ it says I don’t have a site yet.’ is closed to new replies.
WordPress.com Forums 