Account problem not found in existing help topics
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I have two WordPress.com accounts, but cannot access one of them – and would like to. I have tried all the self-help options and have hit a brick wall. I’d like to access that account as I’m cleaning up all my wayward blogs and want to move all my stuff to one main location. Is there another option for trying to regain my access? Can I speak or message someone directly so I can provide any account-specific information that would help?
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@smanska Hi there,
Just to clarify, have you gone through all the available options outlined in the following document?
https://wordpress.com/support/account-recovery/ -
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@smanska Hi there,
The Account Recovery Form would be the way to go, as outlined here:
https://wordpress.com/support/account-recovery/#account-recovery-formDid you face any Proof of Ownership issues and the process did not conclude then?
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What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.
But generally, the information you’ve already been given is the extent of what can be done for account recovery.
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