Account Purchases are disabled. Customer Support will not help.

  • Unknown's avatar
    carpartcouponb · Member ·

    My account purchases were disabled when I was trying to purchase the pro plan. After contacting support through multiple messages, the agent refused to give me a reason for the disabling, refused to tell me why the account was disabled, and then further told me it would remain disabled.

    I have never been in contact with a company that refuses to help potential customers and refuses to help them purchase their products. I already have a support ticket open on this issue but the agent is being difficult and unresponsive. On these forums, it seems like it’s a trend to close these forum posts unresolved due to the fact that there is a ‘support ticket open’, so please don’t close this until my issue is resolved.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-blorbo · Staff ·

    I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.

    We cannot assist with issues such as this in the public forums.

  • The topic ‘Account Purchases are disabled. Customer Support will not help.’ is closed to new replies.