account reactivation

• 

  traylover · Member · Jun 22, 2016 at 7:45 pm

  • Copy link
  • Add topic to favorites

  I purchased the Kallyas theme maybe 2 years ago. I was using it with wordpress. My url was loveandfashion.org.
  I was under the impression that once you purchased a theme that its always yours. I tried to get a site made from scratch but I would much rather use that theme. Do I have to repurchase or can I get back access.

  Also is there any way possible that I can get my old site back with all its content. I always hear that things on a computer are never really deleted, just hidden and I would love my old site.

  The blog I need help with is: (visible only to logged in users)

• 

  danielancines · Member · Jun 22, 2016 at 7:51 pm

  • Copy link

  Hi, how are you?

  Did you delete your old site and account?

  Regards.

• 

  traylover · Member · Jun 22, 2016 at 7:55 pm

  • Copy link

  I dont believe so. I think i just stopped using it.

• 

  danielancines · Member · Jun 22, 2016 at 8:07 pm

  • Copy link

  Did you try to access it if your username or email?
  If you lost access you have to fill a recovery form, on the link below you can find more information about it:

  Recover Your Account

  Regards.

• 

  kokkieh · Staff · Jun 23, 2016 at 12:31 pm

  • Copy link

  Hi there,

  The domain, loveandfashion.org, has never been registered or mapped to a WordPress.com site. At the moment it appears to be mapped to GoDaddy. Any chance you set up a self-hosted WordPress site with them? In that case you’ll need to get in touch with GoDaddy’s support to regain access.

  We also don’t sell any theme called Kallyas, which also makes me think you bought it for a self-hosted site.