Account recovery

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  kamondeg · Member · Jul 19, 2019 at 7:47 am

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  Hi, A company has lost its word Press login details.
  How can I recover the email and password?
  They don’t remember the email used for login.

  The blog I need help with is: (visible only to logged in users)

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  henriettestewart · Member · Jul 19, 2019 at 8:59 am

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  Hi kamondeg,

  The company will need to supply proof of ownership for the account, proof such as Transaction ID or the Activation URL for their WordPress.com account. They can use the Account Recovery Form to do this: https://en.support.wordpress.com/account-recovery/#account-recovery-form.

  Can anyone at the company recall what the username for the account was?

  Just to confirm, the account you’re trying to recover is the owner of the travelpointforex.wordpress.com blog?