Account Recovery

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  andywood360 · Member · Mar 23, 2020 at 1:01 pm

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  I have an wordpress site that was created with an email address I no longer have access to.

  How do I got about resetting the login?

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Mar 23, 2020 at 1:44 pm

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  You always have to proof the ownership of the account and site. Just follow instructions as given at https://wordpress.com/support/account-recovery/

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  andywood360 · Member · Mar 23, 2020 at 3:10 pm

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  It looks like I created that site about 3 years ago using an email address that I no longer have access to for the reset.

  1.) Do you have a transaction ID? – I don’t have this, since I opt’ for the free one?
  2.) Do you have an activation URL or key? – that went to the old email address
  3.) Do you have two factor authentication codes? – I didn’t enable this.

  So, I am not able to check any of those options and complete the Account Recovery.

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  staff-blorbo · Staff · Mar 23, 2020 at 6:24 pm

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  Please send an email to passwordhelp (at) wordpress (dot) com explaining the situation, and we’ll see if there’s anything we can do for you.

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  andywood360 · Member · Mar 23, 2020 at 6:30 pm

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  I just did

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  staff-blorbo · Staff · Mar 23, 2020 at 6:30 pm

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  Thanks, we’ll reply there as soon as we can.