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Forums / Account recovery

Account recovery

  • Unknown's avatar
    alicekirkhamefe0b7e732 · Member · May 12, 2020 at 4:54 pm
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    Hi there!
    I am the owner/creater/ and admin for the site thesustainablenomad.blog, a blog I created about two years ago. This site is of great importance to me however for the last six months it has been left largely unused due to my returning to school. About a week ago I received an email from WordPress at (email visible only to moderators and staff), the email I have connected to my blog, which informed me that I had to sign into my blog and update the contact information for my domain to remain my own. However, upon trying to log into WordPress using the email account from which I had received the message from WordPress originally, WordPress said it did not recognize my email or log in, strange for I have still continued to receive WordPress emails at that address. When directed to the forum page explaining how to recover your account I found non of the necessary codes of validations needed to submit the recovery form. Please assist me in recovering my account and regaining access. It is a platform that I have put a year of my life into and countless pieces of writing and photography work. I have created this new log in purely to get in contact with customer help, for WordPress would not allow me to contact support otherwise.
    Best wishes and thank you
    Alice

  • Unknown's avatar
    staartmees · Member · May 12, 2020 at 5:01 pm
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    That site is connected to another account of yours, hpacommunitygarden. Just log out from current and log in again as hpacommunitygarden. If you no longer have access to that account, just follow instructions at https://wordpress.com/support/account-recovery/

  • The topic ‘Account recovery’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 6 years
  • Latest reply from alicekirkhamefe0b7e732

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