Account recovery

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  tanyavanesser · Member · Jun 15, 2015 at 4:59 pm

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  Hi there,

  I’m unable to retrieve the login details for my site using the account recovery steps described on the support pages. WordPress does not recognize my site or any of the email accounts I thought I used to set-up the site. The site is still live and running via wordpress:
  http://www.tracks-trains.be/wp/

  I have tried to find contact details on the support pages to ask for assistance – but there is no general email inquiry form/contact number. Seeing as this is a public forum, I cannot share private info. Please can you help me get in touch with WordPress support via private email?

  Thanks in advance!

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  galois · Member · Jun 15, 2015 at 4:59 pm

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  Hi, you are in the wrong forum.
  This forum is only for blogs/sites hosted by WordPress.com

  WordPress.COM and WordPress.ORG are completely separate and different http://support.wordpress.com/com-vs-org/

  And you should ask in the WordPress.org forum.
  http://wordpress.org/support/

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  tanyavanesser · Member · Jun 15, 2015 at 7:37 pm

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  Oh thanks Galois :)

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  galois · Member · Jun 16, 2015 at 1:52 am

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  You’re welcome & best wishes. :)