Account Recovery

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  artexpertsinc · Member · May 20, 2020 at 4:47 pm

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  Our company has an old blog page and we can not access it anymore.
  I have the old login credentials, but don’t want to post it here.

  Unfortunately the username artexpertsblog does not work for this account.

  The domain is https://artexpertsblog.wordpress.com/

  Our company email is (email visible only to moderators and staff)

  We posted almost the same content on our tumblr blog:
  https://artexpertsinc.tumblr.com/

  Ideally you contact us directly
  or just tell me the current email address or username of this account.

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  staff-mckluskey · Staff · May 21, 2020 at 1:05 pm

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  Hi there!

  Please, check out this page and fill out the Account Recovery form to regain access to the account:

  https://wordpress.com/support/account-recovery/

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  artexpertsinc · Member · May 21, 2020 at 3:59 pm

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  It is an old account from us. We were not able to access it since 2017.

  We don’t know the associated email
  and the username artexpertsblog does not work as a username for this account.

  Probably an old staff member has created the account.
  We can recreate the email address,
  but need know the email address of this account.

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  staff-doublebassd · Staff · May 21, 2020 at 4:06 pm

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  We’ll have our Account Recovery Team take a further look into this for you. Can you please reach out to them at passwordhelp@wordpress.com. Thank you!

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  staff-zara · Staff · May 23, 2020 at 6:59 am

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  Hi there,

  I see you have opened an email support ticket with us, so I’ll reply to you there.