Account Recovery

• 

  haafje · Member · Dec 4, 2015 at 1:47 pm

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  Hi!

  A few years back someone made a website that i am hosting myself. I need to make a few changes. Someone said i should login on the back end in WOrdpress. Problem is that I lost my account information.

  I tried the Account Recovery form but it asks for proof which i dont have and it tells me that they don’t recognize the webaddress.

  Can anyone help me out?

• 

  helper-brucea · Member · Dec 4, 2015 at 4:05 pm

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  You’ve reached support for the free sites hosted at WordPress.com. Your site is likely using the free WordPress software available here:

  http://wordpress.org.

  Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  If you need professional help for your self-hosted WordPress site, please check out these sites:

  http://werkpress.com/
  http://jobs.wordpress.net/
  http://wpcurve.com/

  You may also wish to contact your host’s support team for more assistance.