Account Recovery

• 

  eternalreporters · Member · Mar 7, 2023 at 4:07 am

  • Copy link
  • Add topic to favorites

  Please how can I recover my account. I can’t seem to find the recovery link sent to my email

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  varshasc · Member · Mar 7, 2023 at 5:30 am

  • Copy link

  Hi there,

  You are using the open source WordPress software rather than WordPress.com.

  For help, you can visit https://wordpress.org/support/forums/

  Since your site isn’t hosted here, we do not have access to your account. To read about the difference, please visit our support page:

  https://wordpress.com/support/com-vs-org/

• 

  mprobb · Member · Mar 24, 2023 at 11:24 am

  • Copy link

  I need help with recovering an account which has been blocked as a security precaution (probably because I haven’t logged in for a while), and I’ve been asked to reset my password. I can’t do this, as the email address I used for this account has been deactivated (because of inactivity). I don’t have any of the proofs of ownership asked for on the Account Recovery form. However, I could provide my secondary/back-up email address and mobile number if requested, as well as the original password. The account I’m trying to recover is moulshamhistory.wordpress.com

  Martin Robb ((email visible only to moderators and staff))