Account Recovery

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  lcpiggott · Member · Mar 22, 2023 at 10:27 am

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  I have made a new account because I can not figure out how to contact wordpress for help. I made my first account in 2014 and lost access to the email address used to create the account (it was a university email that was deleted after I graduated).

  I never bought anything, and the blog was made before 2fa became standard. Obviously, I can not access the email to find the verification code.

  There is personal identifying info and for my safety I would like it removed or set to private.

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  aisajib · Member · Mar 22, 2023 at 4:31 pm

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  Hi there!

  If you are unable to provide any of the information required to verify the account ownership, we can set the site to private for you. You can learn more about this here: https://wordpress.com/support/account-recovery/#if-ownership-cannot-be-established

  Please send the link to your site to passwordhelp@wordpress.com. Our account recovery team will get back to you via email to help you further.

  Thanks!