Account recovery

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  stephen99cooper · Member · Mar 6, 2024 at 12:07 pm

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  Morning,

  What’s the typical wait time for account recovery? I filled out the form on Sunday and I’m still waiting. Don’t mean to rush anyone but I really need access back any help would be appreciated

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  stephen99cooper · Member · Mar 6, 2024 at 12:08 pm

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  If it helps in anyway, I pay for the premium plan that includes support on that account

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  staff-oikake · Staff · Mar 7, 2024 at 12:53 pm

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  Hi,

  Our account recovery team is currently dealing with a backlog and will follow up with you as soon as they are able. Thank you for your patience!