account recovery

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  glynnisshaw6dc75edd60 · Member · Aug 23, 2024 at 10:21 am

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  I cannot access my site, it says the user does not exist when i enter my email. When i use account recovery form it doesnt appear to do anything wheni press submit

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  staff-zinnia · Staff · Aug 23, 2024 at 5:51 pm

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  Hi there –

  I’ll gladly take a closer look at this. Which site are you trying to work on?
  
  These are the general account recovery steps:

  

  Recover Your Account

  in WordPress.com Support

  5 min read

  At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Before you follow the instructions below to recover your account, verify that your site is hosted through WordPress.com. You can use our Site Profiler and enter your custom domain to ver

  Take care!