ACCOUNT RECOVERY

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  oibaf2016 · Member · Nov 2, 2016 at 11:25 pm

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  Hi there,
  Hope you are all very well.
  We self host our website but we can`t log in due to not active anymore email.
  How can I get access to the account please?
  We have a website back up but Im not a technical person and I dont know what to do.
  Please help and thanks again

  The blog I need help with is: (visible only to logged in users)

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  mariahpierson · Member · Nov 2, 2016 at 11:37 pm

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  Hello,

  This forum handles questions regarding WordPress.com accounts and websites. It looks like the site you’re seeking support for is self hosted. WordPress.com and WordPress.org are different versions of WordPress, with different support forums. Difference between the two?


  WordPress.com vs. WordPress.org

  Please try posting your question to the WordPress.org support forums where questions for self hosted sites can be answered.


  https://wordpress.org/support/

  If you aren’t registered, you will need to do so in order to use the forum.

  https://wordpress.org/support/register.php

  You may also try contacting your host to see if they can provide the assistance you need.

  Hope this information is helpful.