Account Recovery

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  vinodarch · Member · Sep 22, 2017 at 3:51 am

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  I have lost my account details, Because the email I have used to created wordpress account is deleted by me as have created new email.
  Now I am facing recover my account.
  Please help me in this regards.
  my web address is http://www.craftexporters.com
  I have already try form there is ask three option but I dont have any because email account was delete.

  The blog I need help with is: (visible only to logged in users)

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  xpurichan · Staff · Sep 22, 2017 at 5:11 am

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  Can you confirm the account name that you’re having an issue with?

  And is this issue regarding http://www.craftexporters.com or craftexporters.wordpress.com ?

  It doesn’t appear that http://www.craftexporters.com is a WordPress.com website so I want to be sure that you’re in the right place for support. Once you provide the above information we can point you in the right direction.

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  vinodmurtimuseum · Member · Sep 22, 2017 at 5:48 am

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  http://www.craftexporters.com that is my account name.
  I want to know if not registered on WordPress, then why I am not able to register my domain on WordPress.
  Thanks for your response.

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  kokkieh · Staff · Sep 22, 2017 at 10:56 am

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  Hi there,

  http://www.craftexporters.com/ is a domain, not an account. It also is not a WordPress.com site, so we have no control at all over your login for that site.

  That site is not built using the WordPress software, so I have no idea how you would go about resetting your password for that site. It looks like the site was built with Weebly’s software, so please contact them for help in resetting the password.

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  vinodmurtimuseum · Member · Sep 22, 2017 at 1:54 pm

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  Thanks for the help, I will check again and ask .