Account recovery

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  mailul8tr · Member · May 23, 2018 at 7:03 pm

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  How so i get access to my Account of which i only have the User Name and none of the three required questions to verify ownership. All i have is my maiden name, but no access to old email-address for recovery Information.

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  pedalingpanda · Member · May 23, 2018 at 7:49 pm

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  Hello,

  I would fist take a look at this document for the account recovery process.

  Recover Your Account

  If you have already exhausted all other methods I would recommend tagging this post with “modlook” so a WordPress staff member can take a look.

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  kokkieh · Staff · May 24, 2018 at 6:24 am

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  Hi there,

  If you cannot provide any of the verification info required on the account recovery form, we will not be able to give you access to the account. We do not make exceptions in this regard.