Account Recovery (Deleted Account)

  • Unknown's avatar

    Hello there,
    I would like to recover an account I opened back in 2013 and quickly closed.
    I’m unable to recover my account because when I put in my old email or username the replies are ‘User does not exist’ or ‘Account Deleted’.

    I tried the Account Recovery Page but ran into some issues as well.
    Because it was so long ago, I do not have a transaction ID or two factor authentication codes. But when I try to provide the ‘activation URL or key’ I get the following: Sorry but the website you gave does not exist on WordPress.com. Is it a self-hosted WordPress.org website?’ Not sure what that means because it’s been so long – I don’t even remember if I forwarded it to another site.

    I would like to recover the account and use it again, because that specific username is the same one I use for all my other websites and social media accounts so it would be so helpful to recover this account!

    When I search the old account url, I get the following:
    ‘The address myoldusername.wordpress.com cannot be registered. Sorry, that site is reserved!’

    Thank you in advance.

  • Unknown's avatar

    When you close a WordPress.com account, it shuts down your username and it deletes all the sites associated with your WordPress.com account and all their contents. After a few weeks, this data is entirely purged from WordPress.com’s servers and the process cannot be reversed.

    Additionally, while all data associated with an account is removed during a closure, the username is blocked from being registered again, in order to prevent impersonation. The matching site url to the username is also blocked from being reused.

    I hope that clarifies things!

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