Account Recovery Failure- HELP NOTHING WORKS

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  ashleythayer · Member · Apr 13, 2013 at 5:55 pm

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  I had a couple of old blog on wordpress that I never used and when I started a new one, it didn’t pull up an existing account under my username or email. Bottom line is, noting works to pull up the new one, I can only get into the old one and it will not let me recover because it re-directs me to the old one.
  I can’t get contact with any support. I need to delete the old one and recover the new one. IT will not let me do this-it keeps repopulating with my old username and password. How do I get help from the administrators on wordpress? This is awful and I want to work on my new blog! The url below is the old one–the new one is athayerphotography.wordpress.com

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 13, 2013 at 5:57 pm

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  You must be logged in under the exact same username account that registered any blog to access it.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword If required click the “Need More Help” link there for account recovery instructions.

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  ashleythayer · Member · Apr 13, 2013 at 6:02 pm

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  thank you, but these aren’t working. I changed the username on my new blog yesterday (not realizing I had the old sites). I thought it was ashleythayer, but when I use that to login, it pulls up the old ones. There is no way to recover a username as far as I can tell. When I go to recover my account, the email I use is the same for both accounts, so it will not let me recover the new one, because it says I can still log in to the old one. Still stuck

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  timethief · Member · Apr 13, 2013 at 6:05 pm

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  Click this link please “Need More Help” and complete all details knowing that there is no way around this. It’s the only account recovery process there is.