account recovery is impossible

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  felixluck80 · Member · Feb 19, 2020 at 4:12 am

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  Word press doesn’t recognize my email or the password. I can’t get a recovery email with my email account in WordPress and I am stuck. I can’t even contact you guys to get help. Please help me to contact someone can help. thank you

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  nomadicpulse · Member · Feb 19, 2020 at 5:51 am

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  Hi there,

  Have you tried filling up the Account Recovery form?

  Recover Your Account

  A staff should help you out soon. Hang in there.

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  kokkieh · Staff · Feb 19, 2020 at 6:51 am

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  Hi there,

  What is the URL of the site you’re trying to access?

  If the site is hosted with us on WordPress.com, the account recovery form mentioned above is the only other way we can give you access to the site.