Account Recovery – No email access

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  rossclevenger8 · Member · May 7, 2024 at 2:19 am

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  I recently transferred a domain that I own to wordpress, and in doing so, the domain DNS settings were altered and now I don’t receive email to the email address associated with my account. When I try to log in to configure DNS settings, I can only log in by verifying a link sent to the email associated with my account, which is now inaccessible until I can access the wordpress settings. Please help, no response from wordpress support.

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  marieevecorine · Member · May 7, 2024 at 4:06 am

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  I hope you can get an answer from support team soon – this is very frustrating. Good luck

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  helper-heroponriki · Member · May 7, 2024 at 3:19 pm

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  @rossclevenger8 Thank you for reaching out! I noticed that you’ve already submitted a request to our Account Recovery team, and we appreciate that. Please understand that they are currently handling a higher volume of support requests than usual. Rest assured, they will get back to you as soon as possible. Unfortunately, this is not something we can assist with on the public support forums, but we genuinely appreciate your patience.

  Thanks once more!