account recovery options / someone changed my phone number

• 

  mooodfoood · Member · May 13, 2013 at 3:28 pm

  • Copy link
  • Add topic to favorites

  Hello, I’ve recived an e-mail explaining that I changed my phone number for “mooodfoood”, but I din’t request this kind of change. Could it be possible to leave it like before? Thank you so much.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · May 13, 2013 at 11:26 pm

  • Copy link

  Do not respond to the email as you did not initiate any change. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

• 

  amightywp · Member · May 14, 2013 at 4:46 pm

  • Copy link

  Hi there,

  As @timethief said, you should treat this as a phishing attempt and do not respond to the email which you received and do not click on any links contained in the email.

  You may want to verify that your phone number is correct (or not entered at all if you don’t want it displayed) by logging in to your account’s Dashboard and navigating to Users >> My Profile and setting the information correctly there.