Account recovery or removal without proof of ownership

  • Unknown's avatar
    maaikeannamariavankooten · Member ·

    Hello,

    I started to document some of my research as a masters student and then Phd student in astronomy on my website maaikevankooten.wordpress.com . This website contains work email and cv. I have been wanting to start blogging again but found I am unable to login. I have forgot all usernames and passwords. I thought I had change the account login over to my gmail account or work account but it does not appear so. I understand for your security reasons an account cannot be recovery without proof of ownership (you list three on the recovery form). Unfortunately, the original email I made this with no longer exists and I cannot ask the provider as they don’t exist anymore. It was a free account as well. Is there any other idea I can use to prove ownership? If not can I ask for the site to be removed as it has my personal information on it (and I can prove that through more legal identification like passport etc?)

  • staff-zinnia · Staff ·

    Hello –

    We aren’t going to be able to provide that type of assistance here in the public support forum. Please send an email with your proof of ownership to passwordhelp@wordpress.com. Someone will be in touch as soon as possible. It may take a few days.

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