Account Recovery procedure isn’t working
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When I try to use the Account recovery procedure, it keeps leading me back to this old site (trustcommunicationsinc). I am trying to get back into the Stuff My Dog Taught Me site. Need help.
WP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there!
You’ll want to first log out of @trustcommunicationsinc, then since there are charges on the account you want to recover, you can use the Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:
https://wordpress.com/wp-login.php?action=recovery
Just fill out as much information as you have, including an email address where Support can get in touch. The transaction ID will be on your bank statement as
WordPressfollowed by a ten-digit letter/number code. They’ll look like this:WordPress XXXXXXXXXXYou can read more about what the account recovery process entails here:
https://wordpress.com/support/account-recovery/
I hope that clarifies things!
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