Account Recovery Timeline

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  rfinson · Member · Mar 6, 2024 at 1:19 am

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  Hi,

  I have paid for wordpress starter, but have lost access to my account. I submitted the account recovery form 2 days ago but havn’t heard anything back. I’d like to know how long this process takes. If I can’t regain access to the account, I at least need to cancel the billing.

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Mar 6, 2024 at 4:43 pm

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  Hi,

  Our account recovery team is currently dealing with a backlog and will follow up with you as soon as they are able. Thank you for your patience!