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Forums / Account recovery when it says my email is not already used (even though it is)

Account recovery when it says my email is not already used (even though it is)

  • Unknown's avatar
    ourchapfam · Member · Dec 2, 2024 at 8:35 am
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    This is actually for both of my blogs – katiesblogness and certainwomenchallenge – both hosted at wordpress.

    I am starting to think that I must have originally created the kaitesblogness account with my way old school email, but long ago changed my email to my current email. I think that may be how I managed to get a second blog – or I may have made a custom email for the second blog that was supposed to just forward to my regular email or something, but I don’t have a clue what email address that second one might have used that is different.

    I HAVE tried to use the account recovery form to work through this issue, but it has gotten me nowhere because I think the email for my initial setup of the kaitesblogness must have been sent to the other email before it died or something. I do have the email that was sent telling me that my admin email had been changed to my normal email (from 8/22/2011), but even with that, when I tried to login today, it told me there were no accounts using my email address and instead it opened a new account (the account I am currently using to contact y’all for help) for me with my email address. I have never purchased any upgrades or whatever, so I have no transaction IDs and if I have ever used two step authentication, I can share my phone number, but I have never had an app for that, so I have no idea what to do for that option of verification. I can share other old pictures of my cute family that I have shared about on my one blog or get a pic of my adorable niece that we used as the face of the certainwomenchallenge blog initially so you can see that it really is my sister’s daughter.


    But I have gobs of admin emails that have come into my email for my blogs, so I hope maybe using one or two of those might help. I don’t know how much I should share in this forum, but I am happy to share it with whoever can potentially help me. But I REALLY wanted to restart the advent that my sister and I have done on the certainwomenchallenge domain and I can’t get in at all. Can someone please help me?

    Even though I haven’t done much with katiesblogness in a long time, I really want to again now that my kids are bigger and I have started to have more time to make cute images and stuff and I only use the certainwomenchallenge one to share with people at Christmastime mostly, but it is important to me and to my sister who started the whole thing with me in the first place but who didn’t want to learn how to work a blog – hence I made the blog and controlled it. But either way, I really don’t want to loose forever access to these blogs So, please can someone help me? Please tell me what else I can do to regain access, please.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member · Dec 2, 2024 at 9:40 am
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    You had the same problem 4 years ago – https://wordpress.com/forums/topic/disconnected-blog-account/. Just try the same solution that solved the problem then.

  • The topic ‘Account recovery when it says my email is not already used (even though it is)’ is closed to new replies.

Tags

  • account
  • images
  • import
  • payment
  • recovery

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 1 year
  • Latest reply from ourchapfam

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