Account recovery with no access codes

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  mzachariou · Member · May 19, 2022 at 2:11 pm

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  I usually login with the above email but when I went to do the usual today, it said the account did not exist. So I made a new site and eventually found the old site on my social media but still cannot recover it. I don’t have any of the recovery options as this is a very old site. The site is: https://melinawritesblogs.wordpress.com/

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · May 19, 2022 at 6:15 pm

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  Hi there!

  If you have the transaction IDs from charges on this account, you can use the Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:

  https://wordpress.com/wp-login.php?action=recovery

  Just fill out as much information as you have, including an email address where Support can get in touch. The transaction ID will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  This account has a charge from April 2020 that you can use.

  You can read more about what the account recovery process entails here:

  https://wordpress.com/support/account-recovery/