account recovery without proof

• 

  food4foodwintercomfort · Member · Nov 7, 2016 at 2:52 pm

  • Copy link
  • Add topic to favorites

  Our initial website was set up some time ago by an ex employee under his company. We successfully appealed to nominet and regained control of our domain name and website in 2014. However, we have been unable to login to our food4food account on wordpress.com and the lost password link does not seem to go to any of our email accounts. I wonder whether it has been registered under his company’s email address.
  Our website is http://www.food4food.org.uk
  The wordpress account name is food4food

  The blog I need help with is: (visible only to logged in users)

• 

  mariahpierson · Member · Nov 7, 2016 at 3:29 pm

  • Copy link

  Hi there,

  This forum is for questions regarding WordPress.com accounts and websites. It appears the site you are seeking support for is self hosted and this forum isn’t able to answer questions for self hosted sites.
  WordPress.com and WordPress.org are different versions of WordPress, with different support forums. Difference between the two?

  https://en.support.wordpress.com/com-vs-org/

  Please try posting your question to the WordPress.org support forums where questions for self hosted sites can be answered.

  https://wordpress.org/support/

  If you aren’t registered, you will need to do so in order to use the forum.
  https://wordpress.org/support/register.php

  Reset your WordPress.org password:
  http://codex.wordpress.org/Resetting_Your_Password

  Hope this information is helpful.