Account Request

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  jesshadley18 · Member · Jan 25, 2022 at 12:48 am

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  As per your email below, Deirdre Baxter is no longer with this organisation and we are unable to access the account to reset the password.
  Can I please have a phone number to contact you re this situation as it is now quite urgent? Thank you

  Thank you for your support request. Your public message has been posted to the forums so you and other users can see it here:

  https://aus01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fen.forums.wordpress.com%2Ftopic%2Fwebsite-make-active%2F&data=04%7C01%7CDanielle.Wilton%40education.wa.edu.au%7C8f0f41c4c6fe452cbb7108d9dee4b8c2%7Ce08016f9d1fd4cbb83b0b76eb4361627%7C0%7C0%7C637785896198637443%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=XGWkGT2imVeXJK39l%2BAr%2Bi%2F8iROIzllhQYEEP%2FrrDP4%3D&reserved=0

  We have automatically subscribed you to email updates on the forum thread. We will respond to you as soon as we can.

  For reference the request you submitted was:

  Hi there, we recently noticed our account was cancelled due to an expired credit card. We have updated the payment details. Could you please advise how we go about making our website active again please. Kind regards, Jess Hadley, Bluff Point Primary School ~ Ph: 08 9923 6650

  WP.com: Yes
  Correct account: Yes

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jan 25, 2022 at 7:23 am

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  No need to create duplicate threads. Just stick to your initial thread where a staff member is already helping you, https://wordpress.com/forums/topic/website-make-active/

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  kokkieh · Staff · Jan 25, 2022 at 7:31 am

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  Hi there,

  We replied to you yesterday in the thread at https://wordpress.com/forums/topic/website-make-active/

  Please reply to that thread directly, rather than creating a completely new thread, for help with this.

  I’m closing this thread as a duplicate.