Account restoration

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  kristianploug · Member · Apr 17, 2024 at 10:51 am

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  Dear WordPress Support,

  I accidentally deleted my old boss’ account on our WordPress site. This made our entire webshop disappear.

  Can you please help us restore his account in order for our webshop to return to normal?

  The URL for the webshop is https://frihedsshoppen.dk His account name was Mads Korsholm His e-mail address was (email visible only to moderators and staff)

  We have access to his e-mail, if you need it.

  I hope you can help.

  Kind regards

  Kristian from Frihedsshoppen

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staartmees · Member · Apr 17, 2024 at 10:56 am

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  According https://wordpress.com/site-profiler/https://frihedsshoppen.dk that site isn’t running on or registered through wordpress.com. You must contact your hosting support to solve this problem yourself.