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Forums / Account settings change confirmation

Account settings change confirmation

  • Unknown's avatar
    limcm · Member · Jun 2, 2016 at 7:54 pm
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    I’ve just received an email (which is apparently) from WordPress titled ‘Account settings change confirmation’. It reads:

    “Dear Valued WordPress.com Customer:

    You are receiving this email because the Account Settings were modified for the following Customer Account:

    [8-digit number]

    There will be a brief period before this request takes effect.

    If you are unable to log in to your account or if unauthorized changes have been made to domain names associated with the account, please contact our customer support team for assistance: (email visible only to moderators and staff).”

    There is no mention of what the change is, and I haven’t made any changes to my account settings prior to this email.

    Has anyone received similar emails? What are they about? I’m wondering if someone has somehow accessed the account and changed something.

    Thanks for the help!

  • Unknown's avatar
    timethief · Member · Jun 2, 2016 at 7:56 pm
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    Do nothing until Staff respond.

    I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    limcm · Member · Jun 2, 2016 at 8:02 pm
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    Thanks! Will wait.

  • Unknown's avatar
    chrisrudzki · Member · Jun 2, 2016 at 10:25 pm
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    I see you’ve contacted us via chat. We’re looking into this, and will keep you posted via email. I’ll close this thread to keep things tidy.

  • The topic ‘Account settings change confirmation’ is closed to new replies.

Tags

  • account settings; change; confirmation

About this topic

  • In: Support
  • 3 participants
  • 3 replies
  • Last activity 10 years
  • Latest reply from limcm

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