Account suspended

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  samclarkphotography · Member · Jul 9, 2020 at 7:32 am

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  Hi there! My account has been suspended. I imagine I have forgotten to pay it. I’m not sure on my host name. What should I do? Thank you.

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  staartmees · Member · Jul 9, 2020 at 7:49 am

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  Suspended sites are never discussed on this public forum. If your site is running on the wordpress.com platform, you must contact the TOS-team, https://en.support.wordpress.com/suspended-blogs/.
  If your site is on another hosting, you must contact your hosting.

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  kokkieh · Staff · Jul 9, 2020 at 8:18 am

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  Hi there,

  WordPress.com accounts cannot be suspended, only sites can, and you don’t have any suspended sites with us.

  If you’re speaking of your Jetpack-connected site, https://www.samclarkphotography.com/, you need to contact support at Siteground.com, as they’re your hosting provider for that site, and that’s their suspended site screen.

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  samclarkphotography · Member · Jul 9, 2020 at 8:27 am

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  All solved, thank you :)

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  samclarkphotography · Member · Jul 9, 2020 at 8:30 am

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  Thank you Kokkieh :) I couldn’t remember my host provider’s name, but all sorted now.