Account Suspended
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I have been, without warning and seemingly without cause, been suspended from my WordPress account. This account has years of writing and research which was backed up by no other media. The articles and research contained in my account are very valuable and precious. My publisher recently suggested I collect the articles for a book that is believe would be very profitable. My congregation studies the articles in this account and my following was beginning to experience substantial growth. I am quite upset by the suspension. I have read the Terms of Service and see not one place where I may have violated them. I made available some Youtube sermons which I have done in the past without problem. Why is this suddenly a concern.
All I did was create a new page in which I described the classic sermons. I then created a link to a personal PDF document I made which lists these sermons and links to hear them on Youtube. This seems to be standard procedure on various other WordPress sites. The only thing I can imagine that went wrong was the fact I used the word “link” which may have been picked up by a robot which mistakenly thought I was attempting to promote other outside websites. I assure you this was not the case. I simply directed my readers to classic and many vintage sermons found on Youtube.
PLEASE, as soon as possible, help me correct this situation. I would be forever grateful.
Thank you very much.
Rev. Curtis D. Ward
The blog I need help with is: (visible only to logged in users)
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Posting the same request four times does not get you quicker service and messes us up in the forum
unlikely that a single word suspended your site – but
The suspension notice / Banner has a “click here to contact us” you need to contact the Terms of Service people with that link to ask them – that link should always work.
You can also contact the staff here if the above link is not available: http://en.support.wordpress.com/suspended-blogs/ Should have a contact form at the bottom that should work all the time for everyone
WordPress.COM policy is not to discuss TOS violations in the Forum and us unpaid volunteer helpers can’t return your site anyway. You might also review the following links for more information on what might have happened. Mistakes are sometimes made but you need to talk with the TOS people.
You might also review the TOS before you get too far along:
http://en.wordpress.com/tos/
http://wordpress.com/types-of-blogs/
http://en.support.wordpress.com/user-guidelines/
http://en.support.wordpress.com/advertising/
http://en.support.wordpress.com/suspended-blogs/
http://en.support.wordpress.com/affiliate-links/ -
I looked at your site in Google Cache – did not see an issue but I am not staff and I have missed large problems in the past
but assuming your site comes back and what ever happened was minor – the front page was hard to read for me – the use of the Read More tag would make your site much easier to read
https://en.support.wordpress.com/more-tag/
Good luck
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Thank you very much. A message screen said to contact them ASAP, which to me means that after a certain period of time the articles in the account are deleted. I am desperately attempting to avoid that.
If I inadvertently made some sort of Terms of Service breach will I be given another chance or do they just boot you out? I have procrastinated purchasing full services but perhaps for the best if one can be dropped so abruptly. This creates a feeling of insecurity for my material and account.
I sent three emails so far to the same address you provided above. Again I am afraid they are not receiving it and will delete my site and material. Since I have already sent an inquiry into the problem am I safe to just sit back and wait?
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Sometimes mistakes are made – my best guess is that it depends, you have a lot of what looks like genuine content so I suspect your site will get back up – but you need to deal with the TOS people – they are the only ones that can bring a site back
if you had a site that was just get rich quick or some scam like that I would not expect it to come back, since get rich quick scams are specifically banned in the TOS
Please contact the staff with the button thing and then look over the links I gave above –
good luck
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My site is back up, for which I am very grateful.
But I still do not know what I did wrong and therefore I do not know how to avoid doing it wrong again in the future.
How do I discover the error?
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Glad your site is back up
If you contacted the TOS with the button thing they should get back to you – sounds like this was one of the oops things
This is already flagged for staff attention – with a bit of luck they should be able to make sure the TOS people send you at least a short note
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