Account Suspended

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  kaylinnfields · Member · Nov 12, 2018 at 9:15 pm

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  I received an email that there was fraudulent activity on my website (I’d been hacked). The email told me to take certain things off my website, but when I try to go on it tells me my account has been suspended. I need to speak to someone in customer service to get access to my website again.

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  mariwptx · Member · Nov 12, 2018 at 10:52 pm

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  Hello kaylinnfields,

  I’m sorry about the issue. I am adding the modlook tag to this Topic so that Staff can further assist you.

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  supernovia · Staff · Nov 13, 2018 at 1:00 am

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  @kaylinnfields I don’t see any sites on this account. And unfortunately the community forums forums — even the forums staff — is unable to unsuspend sites.

  If your site is on our servers, please reach out to our TOS team here:

  Suspended Content and Sites

  I’ll close this thread as there’s nothing more we can do in the public forums for you.