Account suspended problem

  • Unknown's avatar
    leidendebatingunion · Member ·

    Dear Sir/Madam,

    our website, https://leidendebatingunion.nl/, suddenly stopped working. When you try to visit the site it says ‘This account has been suspended’. We have no clue how and why this has happened and can’t even access the dashboard. For this reason, we would kindly ask your help in order to solve this problem.

    Kind regards,

    Leiden Debating Union

  • Unknown's avatar
    jcusitar · Member ·

    Hello,

    I did a lookup on the URL: https://leidendebatingunion.nl/ and found it’s not hosted here at WordPress.com. Your account wasn’t suspended by anyone at WordPress.com, but rather by your hosting company.

    You will need to contact your hosting company to find out why they suspended your website.

    These forums are for websites that are hosted on WordPress.com. Your site is running open-source WordPress software but is hosted elsewhere. Your host suspended the website so they should be your first point of contact.

    You can find support for the WordPress software at WordPress.org, a separate entity that provides support for self-hosted websites. They won’t be able to help with this issue, but if you ever need support for the WordPress software on your website, you can use this link to get to their support forums: https://wordpress.org/support/forums/

  • Unknown's avatar
    leidendebatingunion · Member ·

    Dear Jcusitar,

    Thank you for your help! We will search for the host.

    Kind regards,

    Leiden Debating Union

  • The topic ‘Account suspended problem’ is closed to new replies.