Account suspension

  • Unknown's avatar
    jaeschaefer · Member ·

    Hi there,

    My account has been accidentally suspended. Could you please activate it again?

    Jae

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    It appears that the suspension message you’re seeing isn’t from WordPress.com. Your domain, jaeschaefer.com, is currently pointed to another hosting provider. This means that any suspension is originating from that provider.

    If you still have an active site with that hosting provider, you would need to contact them directly and ask them to unsuspend your site.

    On the other hand, if you no longer have an active website with that provider and wish to fully utilize WordPress.com, you can point your domain to your WordPress.com site.

    Could you please let us know exactly what you’d like to do? We’re here to help and provide the proper guidance.

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