Account transfer

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  iwmi2020 · Member · Jun 24, 2022 at 8:35 am

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  I write to ask for an account transfer of the site with URL details posted above. The site was created by a former employee for a project. The email address has currently been closed and he can’t also be reached for support. Kindly assist on how to get access to the site to update it.
  https://reachstrprojectgh.wordpress.com
  Thank you.

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Jun 24, 2022 at 2:19 pm

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  Hi,

  The short answer is that you are going to contact the site owner. For obvious security reasons, there is no other way to gain access to a site.

  Howdy,

  The issue is that the WordPress.com user account you are posting from is not the owner or admin of the site you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

  This info may also be helpful:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Let us know if anything is unclear or you have any further questions.