Account type

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  naturalnubia789 · Member · Jul 25, 2022 at 10:55 pm

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  Hi I think I have a personal plan and would like to upgrade to a WordPress Business. How do I find out which type of plan I have?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jul 26, 2022 at 12:15 am

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  Hi there,

  From what I can see the site thepubertyqueen.com is hosted with Bluehost and not connected with WordPress.com directly. To clarify we are both providers of WordPress sites, but are separate companies.

  Our upgrade plans do not work on sites with other providers, so the only way to use the Business plan on your site is to migrate it to be hosted with is directly. If you would like to do this you can follow the instructions here to move an exact copy of the site over to our service: https://en.support.wordpress.com/import/import-an-entire-wordpress-site/

  Hope that helps. Please let us know if you have any more questions.

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  thetechyshegs · Member · Jul 26, 2022 at 12:23 am

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  Hi there,

  I see you need help confirming the type of plan your site thepubertyqueen.com is on.

  You can get this information by navigating to the Upgrades menu in your site’s dashboard and there you’ll find your site plan displayed right next to the Upgrades menu.

  Please let me know if this answers your question.