Account Update

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  lyoncountypf · Member · Sep 20, 2021 at 1:02 pm

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  Is there someone I can call to talk through the issue with this account? Our account ran out due to an expired credit card listed on the account. I have updated the credit card information but the account is not being updated so people can see it. Need Help!

  Site: https://lyoncountypf.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  staff-totoro · Staff · Sep 20, 2021 at 9:08 pm

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  Hi there,

  I see that you had the WordPress.com Premium Plan (last renewed in aug 2020) but it was not renewed this year and has expired.

  The good news is that you can recover from this pretty easily. To help you I have added the WordPress.com Personal Plan and domain connection for lyoncountypf.org to your cart. Please proceed with your purchase here, it’s $48 for the next year, which is the same as you were paying before so no changes.

  https://wordpress.com/checkout/lyoncountypf.wordpress.com

  Once you have upgraded please let us know here and we will make sure that your site is using lyoncountypf.org as the primary address, instead of the wordpress.com address it has now.

  Thanks!

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  lyoncountypf · Member · Sep 21, 2021 at 1:04 pm

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  I submitted the payment and looks to be up and running. Thank you for your help!

  Mark Radke

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  staff-doublebassd · Staff · Sep 21, 2021 at 4:12 pm

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  Glad things are all now all sorted out! I checked your site and the domain is up and is working from my end. Feel free to reach back out to us if you have any other questions.

  Thanks!