account upgrade failed

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  arpasdemita · Member · Dec 10, 2013 at 1:47 am

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  hi
  Im trying to upgrade my account to premium but there’s something wrong with the link, please let me know
  Any help will be appreciated

  Regards
  Eliu

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  jeepdon · Member · Dec 10, 2013 at 2:27 am

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  “Something wrong with the link” isn’t very descriptive. Can you describe the process you followed, and point out where you think something went wrong?

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  arpasdemita · Member · Dec 10, 2013 at 3:08 am

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  Hi, i dont know if there is any maintenance in progress but when i press upgrade to premium nothing happens, i tried it on google , safari and the same.

  Thanks

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  timethief · Member · Dec 10, 2013 at 4:07 am

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  Make sure your are running one of the browsers and versions of them found here http://browsehappy.com or upgrade if you aren’t. Then you must you logged in as Admin under the exact same usernames account that registered the blog. http://store.wordpress.com/premium-upgrades/pro-bundle/

  Below are the only accepted means of payment.

  WordPress.com uses PayPal as the payment processor, and as such, can only accept payment from countries they support: https://www.paypal.com/worldwide/

  If for whatever reason, they have chosen to block payment from your country, you will not be able to purchase an upgrade here unless you have a source of payment outside of your country.

  In addition to major credit cards Mastercard, VISA, American Express, Discover, and PayPal https://www.paypal.com/worldwide/ WordPress.com can accept echecks and some debit cards.

  The debit card must have a VISA or Mastercard symbol on it, and should work just like a credit card when selecting the VISA or Mastercard option on the payment form, even though it’s a debit card.

  More about echecks here:
  https://www.paypal.com/us/webapps/helpcenter/article/?solutionId=13054&topicID=11500008&m=TCI

  WordPress.com also accept Bitcoin for payment of certain upgrades ( bitcoin cannot be used for domain and premium theme purchases) – you can learn more here: http://en.blog.wordpress.com/2012/11/15/pay-another-way-bitcoin/