Account upgrade problem

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  nithinashok · Member · Jun 4, 2015 at 4:09 am

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  My Account premium upgrade was scheduled for tomorrow June 5 i was about to cancel the upgrade today June 4 before that you have done an auto debit from my card and it is debited 99USD.

  Pls have a look at this issue.

  Regards,
  Nithin

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jun 4, 2015 at 12:30 pm

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  Hi Nithin,

  I see you cancelled the Premium plan, and that cancelled the pending renewal payment for that plan. WordPress.com didn’t collect any payment from your card.

  Your card might still show a pending payment, but since the payment didn’t go through you won’t be charged. (It may take some time for that pending payment to be removed from your card, and your credit company can tell you more about how long that will take.)

  Please let me know if I can do anything more to help with that. :)