Account Verification

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  mcguyver37 · Member · Jan 19, 2017 at 9:20 am

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  I lost my phone along with the phone number I used to verify this account. How can I remove my old phone number so that I can access my account and put my new number? Everytime I click Security Settings, it sends a sms to my old phone number.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jan 19, 2017 at 3:12 pm

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  Hi there,

  When you set up two-factor authentication you were given a set of backup codes. You can use one of those backup codes to access the security section and disable two-factor authentication.

  Enable Two-Step Authentication

  Please let me know if you need any more help with this.