Account was cancel

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  prlion · Member · Jul 23, 2015 at 1:01 am

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  my sister cancel her account, she has not receive a refund. Her email was [Email redacted], her email was cancel, looks like some one hack her account and she can’t log in to get this straight out. She cancel 7/5/2015 her google email was [Email redacted], site was [Redacted by staff], her name is [Redacted by staff], her alt email is [Email redacted], Please contact her for a resolution to this, Thanks..

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Jul 23, 2015 at 1:17 am

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  Flagged for the staff to help

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  rachelmcr · Member · Jul 23, 2015 at 12:16 pm

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  Hi there,

  There is no history of the domain dealerretailspr.com being registered or used here at WordPress.com. Are you sure your sister’s site was hosted at WordPress.com?

  If she is having trouble logging in to a WordPress.com account, please ask her to follow the steps in our Account Recovery guide. She can fill out the recovery form there and our team will contact her privately about the recovery process.

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  prlion · Member · Jul 24, 2015 at 2:37 am

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  I believe she try , but was unsuccessful, some one hack the Acct and change some information that’s why she can’t communicate with WordPress.
  The site was not live yet at the time she cancel.
  If you can get some one to contact her, i will thank you very much, her email is (email visible only to moderators and staff), i can’t give you much information because i don’t know everything that happen.
  Thanks
  Prlion