account without no access – impossibility to use safety codes page

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  contentspirit2 · Member · Mar 17, 2014 at 1:46 pm

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  since A few hours , my account is blocked
  I’m asked a safety code – ok
  then i’m asked to fill a blank : Type “imprimé” – WHAT DOES THAT MEAN – i’ve just tried to write what is written at end of codes list – IT DOES NOT WORK – thks for your prompt cooperation

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  theradiocrytic · Member · Mar 17, 2014 at 9:42 pm

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  I’ve tagged this for staff attention.

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  timethief · Member · Mar 17, 2014 at 9:46 pm

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  @contentspirit2
  Have you read the support documentation here?
  http://en.support.wordpress.com/security/two-step-authentication/
  And here? http://en.support.wordpress.com/security/two-step-authentication/#backup-codes