Acesso ao WPadmin perdido

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  contatof9df5fd97c · Member · May 22, 2024 at 9:22 pm

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  Olá, preciso de suporte para um acesso wp admin. Um desenvolvedor criou um site para meu cliente pelo wp admin, porém ele perdeu acesso, pois o desenvolvedor não registrou o acesso no e-mail do cliente e sim no e-mail próprio dele. Não estamos conseguindo acessar o site que ja foi desenvolvido e pago pelo cliente. http://www.premiacellcwb.com.br/wp-admin Temos os documentos de propriedade do domínio.

  Self-declared URL: http://www.premiacellcwb.com.br/wp-admin
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  w32kazedetodo · Staff · May 29, 2024 at 11:55 am

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  Hi there!

  Since your site is hosted with Hostinger rather than WordPress.com can only share some general guidelines and recommendations since we’re not able to access the site.

  To restore your credentials you will need to contact directly Hostinger support here or look directly at these steps if, as you mentioned, you don’t have access to the email that was used to register the account.

  Take into account that, after recovery access, by migrating your site with us you can enjoy our hands-on specialized WordPress support which could further help you with situations like this one and way more.

  If this might be something you would be interested in, don’t hesitate to answer the thread :)