Activate old site when associated email also became dormant

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  jo34paul75 · Member · Mar 6, 2023 at 9:02 pm

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  I created Danforthfamilyhistory.wordpress.com in 2019 and would like to activate it again. The email associated with the site went dormant also. I have been able to activate the email site again but all information for the account recovery form authenticity links are gone.

  When I log into WordPress using the email and password it shows I have no sites.

  thanks!

  JoAnne M

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  helper-heroponriki · Member · Mar 7, 2023 at 3:06 pm

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  Hi there!

  That website is owned by a different WordPress.com user account than the one you’re currently logged into. This account also uses a different email address than the one you’re using for @jo34paul75 so the email you reactivated is not the correct address for this account.

  Since you’re not able to provide details to use our automated process, please send an email to passwordhelp@wordpress.com explaining the situation, and we’ll see if there’s anything we can do for you. Note that this does not guarantee you will be given access to the site nor will you see an immediate response so please be patient. :)

  Thanks!