"Activate your account and grant Gravatar access"

• 

  singforthecity · Member · Mar 21, 2014 at 3:35 pm

  • Copy link
  • Add topic to favorites

  I just want to change my profile picture but i keep getting this error message with gravatar. I’m getting very frustrated. :(

  “Please make sure you activate your account and grant Gravatar access”

  My account is activated. I recently changed my password and now this keeps happening. Help!!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Mar 21, 2014 at 7:28 pm

  • Copy link

  Hi there,
  Not to worry as Staff can help with this. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

• 

  jackiedana · Member · Mar 28, 2014 at 4:55 pm

  • Copy link

  Hi there, sorry for the delay.

  First, please make sure you have third-party cookies enabled:
  http://en.support.wordpress.com/third-party-cookies/

  From there, once you’ve logged into WordPress.com you should be able to update your photo here:
  https://wordpress.com/settings/public-profile/

  If you run into issues, please take a screenshot of the error and upload it to your WordPress.com media library.

  Take a Screenshot