activating a theme

  • Unknown's avatar
    winterharborpubliclibrary1 · Member ·

    I’m trying to activate a new theme (ie., start fresh with my website) and it tells me to contact support b/c it can’t activate that particular theme I chose.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    musicdoc1 · Member ·

    Hi,

    What is the theme you are trying to activate? Some things that might prevent activation include:

    1. It’s not a WordPress.com theme.
    2. It’s a retired WordPress.com theme, and your site was created after the theme was retired.
    3. It’s a premium theme, and you haven’t paid for it yet.

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