Activating account issues

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  dsosgaming · Member · Sep 25, 2016 at 3:27 pm

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  For the past year I’ve been trying to confirm my email for wordpress and Gravatar.

  I’ve had the confirmation email send multiple times, I get the email, click the link, and it says it was successful. Nothing is going into spam or trash.

  I go to use Gravatar and I can’t login. It gives the following message:

  We sent you a confirmation email!
  
  We sent an email to <My Email Address> when you signed up for Gravatar.
  
  In this email you will find a link that, when clicked, will bring you back to a confirmation page. Once you've confirmed your email, you can start using Gravatar.
  
  If for some reason you did not receive the confirmation email, visit the WordPress.com help page where you can find a link to resend the confirmation email. If you are still having trouble, feel free to get in touch and we'll do our best to get you sorted!

  For WordPress, I can access it, but can’t do much. I can’t create a menu. It states:

  To continue, please confirm your email address
  Click the link in the email we sent to <My Email Address>.

  How many more times do I need to reconfirm my email/account, before I can do anything?

  I’ve tried on Chrome, FireFox and IE.

  Yes, I’m using the proper email address.
  Yes, my password is correct. I reset it a couple of times as well.
  No, I’m not doing anything wrong, that I can tell.
  Yes, I checked the “support/FAQs” which has been 100% useless.

  Any help would be nice.

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  dsosgaming · Member · Sep 25, 2016 at 3:31 pm

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  Just to add, when I go to my WP dashboard it states:

  Please Verify Your Email Address
  In order to publish posts, please verify your email address by clicking the
  link in the confirmation email that we sent to <My Email Address>

  Again, I’ve verified this multiple times, with the same results, nothing happens.

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  dsosgaming · Member · Sep 26, 2016 at 11:15 pm

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  anyone?

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  staff-doublebassd · Staff · Sep 27, 2016 at 3:19 am

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  Hi there,

  I just resent the activation email your way.

  Please let me know if you did not receive it.

  Thanks!

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  dsosgaming · Member · Sep 27, 2016 at 4:09 am

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  I got the email. Clicked on “Confirm Now” takes me to the login for Gravatar. I log in and I still get this…

  

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  staff-doublebassd · Staff · Sep 27, 2016 at 4:20 am

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  Hi there,

  There is a glitch in our system that prevented you from receiving the activation e-mail from us. We apologize for the convenience. However, I have fixed the issue on our end, so you should be ready to go. Let me know if you have any questions.

  Thanks!

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  dsosgaming · Member · Sep 27, 2016 at 4:32 am

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  It works. Logged in and seems that everything is accessible now.

  Thank You very much :)

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  staff-doublebassd · Staff · Sep 27, 2016 at 4:43 am

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  You’re welcome!